Securus Wants You To Know About Video Visitation

Securus Technologies is about to put a media blitz on. They are trying to share the benefits of video visitation within the prison system. Video visitation is exactly what it sounds like. The technology allows prisoners to virtually visit with their families through a video chat, and there’s a whole host of benefits that comes with this new technology.

 

If one of your loved ones ended up behind bars, you wouldn’t know exactly where they’d be sent to prison. Inmates often times find themselves serving time all the way across the state or the even the country from where they committed the crime. This geographical uncertainty makes it difficult for family members to visit the inmate. It’s no secret that most families with a loved one in prison come from a lower socioeconomic status. Many family members simply cannot afford to travel all the way across the state in order to visit a prisoner.

 

There is a lot of cost involved when it comes to visiting a prisoner that is far away. You have to make sure everybody in your family is available on the day of the visit. You have to load up the car, fill the gas tank and spend hours on the road. Family members may need to call out of work in order to join the visit. And prison visits may not be so kind for younger family members as they may feel intimidated.

 

Video visitation relieves all of these problems and it saves money for many families. All of the cost of the gas, and entire loss day, and the cost of meals on the road is consolidated into the incredibly fair cost of Securus video visitation. Since video visitation is virtually immediate, nobody has to lose a day visiting their family member in prison.

 

Unprecedented Training Levels

In order to provide the highest level of customer service and technical care to dedicated clients a corporation needs to focus on meeting these needs by providing their personnel with adequate training methods. Securus Technologies, a well known information technology firm who calls Texas home is one such company that values such higher forms of education. In order to meet the needs or its high risk clientele Securus has recently released information that eleven of its most highly decorated field technicians have undergone and successfully completed the BICSI Installer 1 certification program, which labels them as elites in their field.

 

BICSI Installer 1 certification focuses on increasing skill levels in a variety of areas such as video, audio, security, electronic and strangely enough, project management. These skills branch out from the normative training that Securus technicians progress through and assist in broadening specifications to new levels of implementation. These abilities help these professionals in performing their duties on the job, which are often located in high risk areas such as penal institutions and county jail houses. These locations can be used to explain the unique niche business that Securus Technologies focuses on; the untapped consumer base of the United States penal system.

 

Every consumer desires a level of interpersonal well being and comfort and inmates currently serving time in prison are the same way. In order to meet the communication needs of these individuals Securus has developed a plethora of interesting and useful technology, such as downloadable mobile applications that allows incarcerated individuals the ability to video chat with their loved ones. Such software and device management tools require constant care from trained professionals and, now thanks to the added certification through BICSI, Securus field technicians surpass the normal requirements and allow unheard of levels of customer satisfaction support.